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60 DAY MONEY BACK GUARANTEE
At Raffaello Network you will find only the finest products from the
most famous italian and french designers. Everything we offer is chosen
to live up to this standard. All products are fully guaranteed
against defect, faulty workmanship and loss through shipping.
If for any reason you are not completely satisfied with your purchase within
the first sixty (60) days, you may return it and get your money back.
Please note that products must be unworn and in the state
you received them. A small 10% restocking fee on the entire
value of the order will be applied when returning the goods to us.
Please also note: original packaging (shoe box, wallet holders
and alike) must be returned in the same conditions in which
they were received, when returning they must be protected
in thick paper, Raffaello Network blue box or an alternative cartoon box.
Under no circumstances will we issue a refund if labels, adhesive tape
or pouches were to have been taped or applied on the designer's box,
in that case we will automatically return the package to the sender.
If you need to return a product you can use our automated refund procedure
by clicking here .
Please note that a refund may be asked only by clicking on
the above link and by following the online procedure.
If you need further assistance, you can contact us by:
e-mail: customerservice@raffaello-network.com
live chat ! - the fastest way to contact us |
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